This Shipping page sets forth the terms and conditions governing the shipping and delivery of products offered on our website. By placing an order with us, you agree to comply with and be bound by the following shipping policies. Please read these policies carefully before placing your order.
**Global Shipping Availability:**
We are pleased to offer global shipping options for all our products. Whether you are located within the same country as our warehouse or in a different corner of the world, we strive to ensure that your order reaches you safely and in a timely manner.
We provide two primary shipping options:
**Pick-up Option:** If you prefer to pick up your ordered items, you are welcome to visit our physical store or designated pick-up location. Please allow us sufficient time to prepare your order before coming for pick-up.
**Shipping Option:** For customers who require delivery, we offer efficient shipping services. The cost and estimated delivery time will vary based on your location and the chosen shipping method.
To provide accurate shipping cost estimates, we require your zip code or postal code. This information allows us to calculate shipping charges, including any applicable taxes or customs duties. Please ensure that you provide the correct zip code to avoid any delays or inaccuracies in the shipping quote.
The estimated delivery time will be provided during the checkout process based on your shipping address and chosen shipping method. While we make every effort to ensure timely delivery, please note that actual delivery times may vary depending on factors beyond our control, such as customs processing and local delivery services.
**Customs and Duties:**
For international orders, please be aware that your country may impose customs duties, taxes, or other import fees. These charges are not included in our product prices or shipping fees. As the recipient, you are responsible for paying any applicable customs and duties upon receipt of your order.
**Tracking and Order Status:**
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package during transit.
**Damaged or Lost Shipments:**
In the unfortunate event of a lost or damaged shipment, please notify us immediately. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim. Please retain all packaging materials and take photos of any damage to assist us in the process.
While we strive to offer global shipping, some destinations may have limitations or restrictions on certain products. In such cases, we will inform you promptly and offer possible alternatives, if available.
**Order Cancellation and Address Changes:**
If you need to cancel your order or make changes to the shipping address, please contact us as soon as possible. We will do our best to accommodate your request, provided the order has not already been processed or shipped.
By placing an order with us, you acknowledge that you have read, understood, and agree to abide by these shipping policies.
If you have any questions or require further information about our shipping services, please don’t hesitate to contact our customer support team.
Last Updated: 08/03/2023
(These shipping policies are subject to change without prior notice.)